Make a winning impression

Switch to the contact centre solution that maximises customer engagement and revenue generation.

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Advantages

Engage your prospects
and build trust with customers

Enable agents to develop deeper relationships faster. Build trust and loyalty to support repeat sales.Quvu’s blended solution moulds around your business to support the way your operations work.

Drive Growth

Increase contact rate and agent productivity up to 300% to grow your sales operations.

Maximum Control

Instant control with web-based access to configure settings and manage distributed agents.

Simple Pricing

Clear, simple pricing with no extra or hidden charges to give unwelcome surprises!

Inbound

Service, support & sales

Join up inbound call pickup to dynamically respond to the need for customer service, product and technical support and sales.

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Outbound

Telesales campaigns

Optimise efficiency of outbound campaigns and ensure agent productivity, quality management and compliance.

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Remote

Virtual contact centre

Centralise Contact Centre operations across distributed agent teams while retaining full management control.

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Key Features

Enterprise-class features
Easy management control

An award-winning feature set for powering efficient contact centre operations. Designed and built to simplify your contact centre operations through automation and centralisation.

Real Time Analytics

Tomorrow is too late. Stay on top of what’s happening now with the latest stats and analysis straight from the system.

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Predictive Dialler

Improve efficiency, maximise agent productivity, improve contact rates and stay Ofcom compliant.

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Call Recording

Resolve disputes and improve quality with secure, compliant recording, with up to 6 years retention.

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IVR

Interactive Voice Response (IVR) is customised to let your callers quickly navigate straight to the right service.

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CRM Integration

The power of information relating to each customer and prospect on every call, right in front of your agents.

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Queue Management

Powerful management of outbound queues with automated features to optimise your campaign processes.

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Role Consoles

Four Consoles. One mission. Present what’s needed to let all your stakeholders focus on their jobs and responsibilities.

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More Features...

Explore more features for Configuration, Decision Support, Customer Experience and Campaign Success.

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What Quvu customers say


John Moran, General Manager, IDG Direct

“The real icing on the Quvu cake is that all I need to use it is my tablet and Wi-Fi, so I can manage my team from anywhere, and I mean anywhere.

…I was able to listen to their calls and let them know I was still keeping an eye on them even though I was over 3,000 miles away.”

John Moran, General Manager, IDG Direct

Get started with Quvu today!

Stop wondering what switching to a Quvu contact centre could do for your business.



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