Enhanced status tracking gives you a bigger picture of agents’ states. It is completely customisable and can help you identify the reason for an agent being unavailable for calls (e.g. on a rest break, in training or completing after call work).
Talk to us on 01 556 3222 for more information or to arrange a demo
Enhanced status tracking gives you a bigger picture of agents’ states. It is completely customisable and can help you identify the reason for an agent being unavailable for calls (e.g. on a rest break, in training or completing after call work).
Talk to us on 01 556 3222 for more information or to arrange a demo
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