Quvu is the cloud-based call centre management system for companies seeking to revolutionise the way they do business. Incorporating a Smart Dialler, In-Depth Analytics and Voice over IP technology, Quvu enables contact centres of all sizes to analyse their activities in real time.
When you adopt Quvu, you’ll receive three different components: Supervisor Console, Agent Console and Control Panel. The Supervisor Console allows management to analyse and monitor the activities of their call centre and agents, whilst the Agent Console facilitates agents to manage their calls. Your Control Panel is for account admin, for example adding dial data, listening to recordings and configuring IVR menus. The beauty of a cloud-based solution such as Quvu is, all aspects of the system can be accessed from anywhere, anytime – all you need is an internet connection.
Quvu’s great range of features offers the opportunity to increase productivity and reduce costs – creating a better experience for you, your agents and your customers. With features including Real Time Analytics, Predictive Dialler and Call Recording you’ll have all the tools you need to gain a comprehensive overview of your business.
As for our infrastructure, we are a privately owned company and manage our entire network infrastructure. Each of our multiple servers are built internally, ensuring that we have complete knowledge and understanding of our system. Our VoIP platform currently processes around 135,000 calls per day, from over 30,000 user accounts located across the UK, Ireland and internationally.
We believe in being open and transparent with our pricing structure, which is why we display it openly on our website. Quvu is developed and managed entirely in-house, which as a result allows us to offer the product at an extremely competitive price. There are no setup fees to pay – simply the cost per named user, per month. However, if you have tailored needs we can be flexible on pricing. All features described on the website are included within your subscription at no additional charge, including; Real Time Analytics, Predictive Dialler, Call Recording, IVR, CRM Integration and Queue Management. The only additional charge is for outbound calls, however we offer extremely competitive rates – contact us to find out more.
If you like what you have read so far and think Quvu could be the solution for you, we offer free online demonstrations via a live screen sharing service which takes place during a telephone call. One of our highly skilled, expert members from our technical support team will take you exactly through how each aspect of Quvu works, and because it is live, can answer any questions you may have during the demo. Contact us using the details below to arrange your free demonstration or to discuss pricing options.
Contact our Quvu sales manager James Pearson:
Contact our Quvu sales manager Sean Kelly:
Telephone: 03333 44 55 90
Telephone: 01 687 6999
Our office is open 9:00am – 5:30pm Monday to Friday.
© 2021 Quvu.ie