QuVu

Activate Quvu for Zoho Phonebridge integration.

Please note: you will need a VoIP number before you can activate the Quvu For Zoho Phonebridge Integration. Please call +353 1 554 7888.
Quvu’s API provides a quick and easy three step process to link your VoIP number to Zoho’s CRM.

Quvu’s API provides a quick and easy three step process to link your VoIP number to Zoho’s CRM.

Step 1: Login to Quvu Phonebridge Configuration

Go to Quvu – Zoho – Phonebridge

Enter your Goldfish Account username and password and press ‘GO’

Step 2: Link Quvu’s Phonebridge to your Zoho account

You are then taken to the Quvu Phonebridge configuration page.

Next click ‘Enable Phonebridge’

You will then be taken to Zoho login window. Login to Zoho and Accept the integration

Step 3: Link your VoIP phone number your Zoho users

Lastly allocate the user that you would like to receive Missed Call Notifications. If a user is not chosen then Phonebridge will default to Administrator for your Zoho account.

Your VoIP numbers are now configured with your Zoho Phonebridge Integration.

Upgrading from the v2 to v3 API

Step 1: Login to Quvu Phonebridge Configuration

Go to Quvu – Zoho – Phonebridge

Enter your Goldfish Account username and password and press ‘GO’

Step 2: Note down existing Extension > Zoho user mappings

When upgrading to the v3 api the current extension-user mappings will be lost and will need to be added again once the new api is active.

Step 3: Remove the current API from your Zoho account

Login to your Zoho crm account and navigate to Settings > Channels > Telephony. You will then see the Quvu Phonebridge module listed, click the “Disable” button next to it and confirm

Step 4: Add the new API to your account

Navigate back to Quvu – Zoho – Phonebridge or refresh the page if you kept it open. You should now see a button marked “Enable Phonebridge” in the top right, click it and follow the instructions to add it to your Zoho Account.

Step 5: Assign users to extensions

Navigate back to Quvu – Zoho – Phonebridge and you should now see the list of extensions again, you can now assign your Zoho users to extensions by selecting them from the associated drop down.

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