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Increase agent productivity up to 300% with the Quvu predictive dialler. After making its first 50 calls in progressive mode, the dialler will then enter predictive mode and its self-adapting algorithm will ensure your agents speak to the optimal number of customers. The Quvu dialler achieves this whilst maintaining an abandonment rate of below 3%, in-line with international standards of best practice.
Minimise agent wait time, eliminate unanswered and unconnected calls and significantly improve contact rates.
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