Through the Queue management module you can create and edit queues seamlessly. These are completely customisable and include settings such as the caller ID you wish to present on outbound calls from a particular queue/campaign, the message to play on abandoned calls and your data selection strategy.
You can also configure the dialler settings on a per queue basis, allowing you to specify dial timeout, target abandonment rate and more.

Talk to us on 01 556 3222 for more information or to arrange a demo

© 2021

Quvu Small Logo